as77's Privacy Policy

1. Introduction & Scope of Policy

as77 (referred to hereinafter as "we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes what information we collect when you use as77's website, application, or any of our services, how we use it, with whom we share it, and how we keep it secure.

This policy applies to the as77.lat website and is effective across all our products and services. By using our platform, you are considered to have agreed to this Privacy Policy. If you do not agree with any condition of this policy, please refrain from using our services.

2. Information We Collect

During the process of registering with and using as77, we collect various types of information. Below it is broken down by type:

2.1 Information You Provide Directly

Information you provide directly when you create an account or use our services:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Residential address
• Copy of national ID card or passport for identity verification
• Preferred payment method (bKash, Nagad, Rocket, or Upay account details)
• Messages and information provided when contacting the support team

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser and operating system information
• Login time, session duration, and usage patterns
• Gaming activity — which games were played, bet amounts, and duration
• Transaction history — records of deposits and withdrawals
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may collect information from third parties, such as transaction verification data from payment processors (bKash, Nagad, Rocket, Upay), or risk assessment data from services that assist in fraud prevention.

3. Purpose of Using Information

as77 uses collected information for the following purposes:

• Account management: Completing the registration process, verifying identity, and ensuring account security.
• Service delivery: Running gaming, betting, and payment services smoothly.
• Legal compliance: Following KYC (Know Your Customer) verification, anti-money laundering (AML) requirements, and responsible gaming policies.
• Customer support: Resolving issues and answering questions through 24/7 live chat and email support.
• Security: Detecting and preventing fraud, and monitoring suspicious activity.
• Platform improvement: Analyzing user experience to improve service quality.
• Communication: Sending important updates, service changes, or security-related notifications.

as77 never uses your information for the purpose of selling or renting it. Sharing information with third parties only occurs in the specific circumstances described in this policy.

4. Sharing & Disclosure of Information

We respect the privacy of your personal information. We do not share your information with any third party except in the following limited circumstances:

4.1 Service Provider Partners

As part of our services, some trusted third parties carry out specific technical tasks. These include payment processors (bKash, Nagad, Rocket, Upay), identity verification services, cybersecurity services, and cloud hosting providers. These parties can only access the information necessary for their specific tasks and operate under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information when mandated by a court order, a lawful request from a law enforcement agency, or applicable law. In such cases we will disclose only the information legally required.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases we will notify users in advance, and the new authority will be bound to uphold standards equivalent to this policy.

5. Data Protection & Security

as77 adopts industry-standard technical and organizational measures to keep your personal information secure:

• SSL/TLS encryption: All data transmission between the platform and servers is encrypted.
• Access controls: Only authorized staff can access specific information on a need-to-know basis.
• Storage security: Information stored on servers is encrypted and password-protected.
• Regular security testing: Regular audits are conducted to identify potential vulnerabilities.
• Two-factor verification: Additional verification may be required if suspicious activity is detected on an account.
• Incident response plan: A plan is in place for prompt and effective action in the event of any data breach.

However, data transmission over the internet is not entirely risk-free — even though we take the maximum preventive measures, absolute security cannot be guaranteed. Keeping your account password confidential and not logging in on unfamiliar devices are important steps for your own protection.

6. Cookies & Tracking Technology

as77 uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and the core functionality of the site.
• Functional cookies: For remembering your preferences (such as language).
• Analytics cookies: For understanding site usage patterns — completely anonymous data.

It is possible to disable cookies from your browser settings, though this may limit some site functionality.

7. Data Retention Period

as77 retains your personal information only for as long as necessary. The general policy is as follows:

• Active account data: Retained while the account is active.
• After account closure: Retained for the period required by legal obligations.
• Transaction records: Retained long-term in compliance with financial regulatory requirements.
• Support communications: Retained for a set period for dispute resolution and service quality improvement.

After the retention period, information is securely deleted or anonymized.

8. Your Rights & Controls

Every user registered with as77 has the following rights regarding their personal information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you may request deletion of your information (where no legal obligation prevents it).
• Right to object to processing: You may object to your information being used for specific purposes.
• Right to portability: You may receive a copy of your information in a machine-readable format.
• Right to withdraw consent: You may withdraw consent you have previously given at any time.

To exercise these rights, email [email protected] or contact us through our 24/7 live chat support. We will respond to your request within a reasonable time.

9. Protection of Minors

as77 strictly refrains from providing services to anyone under the age of 21. Our platform is for adults (21+) only. Age verification is mandatory at registration and we do not knowingly collect information from any minor.

If you are aware that a minor has opened an account on as77, please contact us. We will immediately close that account and delete the associated information.

10. Third-Party Links & Services

Our platform may contain links to third-party websites or services. Following these links will bring you under that party's privacy policy. as77 is not responsible for the privacy practices or content of third parties. We advise you to read the privacy policy of any external service before using it.

11. Policy Changes & Updates

as77 may update this Privacy Policy from time to time. If significant changes are made to the policy, we will notify users in the following ways:

• Sending a notification to the registered email address.
• Displaying a pop-up notification when logging in to the platform.
• Changing the "Last updated" date at the top of this page.

Continued use of the platform after changes are made will be considered as agreement to the updated policy. It is recommended that you review this page regularly.

12. International Data Transfers

Some of as77's technical infrastructure may be hosted on servers located outside Bangladesh. In such cases your information may be transferred internationally. However, we ensure that the security standards described in this Privacy Policy are always maintained for such transfers.

13. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: available directly on the as77.lat website

Our support team provides assistance in both Bengali and English and is committed to resolving any privacy-related concerns you may have.